Support
Need help with the Palmr Combat app? You're in the right place.
Palmr Combat for iPhone and iPad
Contact us
The fastest way to reach us is by email. We usually reply within 1–2 business days.
You can also tap Report an issue from anywhere in the app (the flag icon in the top bar) to send us feedback directly.
Frequently asked questions
How do I sign in?
Open the app and choose Sign in with Apple or Sign in with Google. You can also tap Continue with demo to explore sample content without an account.
I got an error signing in with Apple.
Make sure you're connected to the internet and signed in to iCloud in the iOS Settings app, then try again. If it still fails, use Sign in with Google or email us at hello@palmr.ai.
How do I connect to my coach?
Go to the Coaching tab and scan your coach's QR code, or paste the coach ID they shared with you.
How do I save a class recording?
Open a released recording, tap Save to Photos, and grant photo access when asked. Keep the app open while it exports — backgrounding the app during a save can interrupt it.
How do I delete my account or data?
Email hello@palmr.ai from the address linked to your account and we'll remove your account and associated data.
Privacy
Read how we handle your data in our privacy policy, and the rules for using Palmr Combat in our terms of service. To request a copy of your data or have your account deleted, email hello@palmr.ai.