Terms of Service

The short version

• Palmr Combat gives members of participating gyms access to video recordings of their classes.
• Classes are recorded with wide-angle cameras, video only, no audio. We do not use facial recognition.
• Recordings are for your personal use. Don't post other people's footage publicly without their permission.
• Your membership is $9.99/month (plus any tax), renews monthly, and you can cancel any time.
• Footage from recorded classes may be used in Palmr promotional material. We won't name you in it without your permission.
• Kids' classes are not available in the app.

1. Who we are and what this covers

Palmr Combat is operated by Everbot Inc., doing business as Palmr (“Palmr”, “we”, “us”). These Terms cover the Palmr Combat iOS app, the membership pages at palmr.ai, and the class recordings we deliver (together, the “Service”). Our Privacy Policy explains how we handle personal data and is part of these Terms.

You accept these Terms by ticking the box before you pay (on the membership page or at checkout) or by tapping to accept in the app. We keep a record of when you accepted and which version. If you don't agree, don't use the Service.

2. Eligibility and accounts

• You must be at least 18, or at least 13 with a parent or legal guardian who agrees to these Terms for you and is responsible for your use.
• Your gym must approve your membership before recordings unlock. This is a one-time check at the front desk.
• Keep your sign-in secure. You're responsible for activity on your account. Tell us at hello@palmr.ai if you think it's been misused.

3. Membership, billing and cancellation

• Price. The membership is $9.99 per month plus any applicable tax, unless a promotion or code says otherwise. Payments are processed by Stripe.
• Auto-renewal. Your membership renews automatically each month and your payment method is charged at the start of each billing period until you cancel.
• Cancel any time. Use Manage billing on the membership page or email us. Cancellation takes effect at the end of the current billing period, and you keep access until then. We don't refund partial months unless the law requires it.
• Promotions. Discount codes are subject to their stated terms (for example, a discount for the first three months). After a promotion ends, the regular price applies.
• Price changes. We will give you at least 30 days' notice by email before a price change takes effect. You can cancel before it applies.
• Gym membership is separate. Palmr Combat doesn't replace or include your gym membership, and your gym's fees and policies are between you and your gym.

4. Class recordings and your consent

Participating gyms record classes so members can review their training. By using the Service and attending recorded classes at a participating gym, you understand and agree that:

• How we record. Classes are recorded with fixed, wide-angle cameras that capture the training floor. Video only, no audio.
• Who can see it. Recordings of a class are made available in the app to approved members of that gym and to Palmr and gym staff. You will appear in recordings of classes you attend, and others in those classes may see you.
• No biometrics. We do not use facial recognition or create biometric identifiers from recordings.
• Retention. Recordings are available in the app for a limited time, normally about 30 days, after which they may be removed. We may keep copies longer for security, troubleshooting, or legal reasons, or to improve the Service.
• Promotional use. You agree that Palmr may use footage from recorded classes, which may include you, in its advertising and promotional material, such as our website, app store pages and social media, without payment to you. We use wide shots of the class and won't name you or show your name without your permission. If you'd like us to stop using footage where you can be identified, email us and we'll leave it out of new material.
• Not wanting to be recorded. If you'd rather not appear in recordings, tell your gym and email us. We'll work with your gym on reasonable options, such as removing specific recordings.

5. Kids' classes and minors

Classes for children and families are not available in Palmr Combat and can't be selected or downloaded in the app. If a minor appears in footage of an adult class, the same rules apply: personal use only, and no public posting.

6. How you may use recordings

• You may watch, save and trim recordings for your own personal, non-commercial training use.
• Don't post, sell or publicly share footage showing other people without their permission. Don't use recordings to harass, embarrass or identify anyone.
• Don't remove the Palmr watermark, scrape the Service, try to access recordings you're not entitled to, or interfere with the Service's security.
• We may suspend or end access for anyone who breaks these rules.

7. Your gym's role

Your gym runs your classes, instruction and facility, and is responsible for training safety. Gyms that use Palmr agree to tell members that classes are recorded, for example with signage. Palmr provides the recording and app technology. We are not your gym and don't supervise classes.

8. Health and safety

Martial arts and fitness training carry a real risk of injury. Recordings and any coaching content are for information only and are not medical advice. Train within your limits and follow your instructors. Talk to a doctor before starting or changing a training program.

9. Our content and the app

The app, its software, design and the Palmr name and marks belong to Palmr. We give you a personal, non-transferable, revocable licence to use the app and recordings under these Terms. Apple's standard licensed application end user license agreement also applies to the iOS app. Apple is not responsible for the Service.

10. Changes, availability and ending the Service

• We may update the Service, and occasionally a class may not be recorded or a recording may fail. We don't guarantee every class will be captured or available.
• We may update these Terms. For material changes we'll notify you by email or in the app before they take effect, and the version date at the top will change. Continuing to use the Service after that means you accept the update. If you don't, cancel.
• You can stop using the Service and delete your account at any time. We may suspend or end your access if you break these Terms or if we stop offering the Service. If we discontinue it, we'll refund any prepaid period you couldn't use.

11. Disclaimers and limits on liability

The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.

To the fullest extent the law allows, Palmr is not liable for indirect, incidental, special, consequential or punitive damages. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or US $50.

Some laws, including consumer protection laws where you live, don't allow these exclusions or limits. Nothing in these Terms limits rights you have under those laws, or our liability for gross negligence, wilful misconduct, or anything else that can't legally be limited.

12. Indemnity

If you misuse recordings or break these Terms and a third party brings a claim against Palmr as a result, you agree to cover Palmr's reasonable losses and costs from that claim, to the extent the law allows.

13. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. This doesn't take away any protection you have under the mandatory consumer laws of the state where you live. Please email us first. Most issues can be sorted out quickly. If we can't resolve a dispute informally, either of us may bring it in small claims court, or otherwise in the state or federal courts with jurisdiction where you live or in Delaware.

14. Contact

Everbot Inc. (Palmr). Questions about these Terms?

hello@palmr.ai

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